Program Development
Discovery Call
Service Description
With over 30 years of experience in developing programs, growing businesses, and enhancing communities, Dr. Scott Mickelsen provides expert guidance to help organizations design and implement effective, results-driven initiatives. His approach begins with the end in mind—establishing a clear path to success through strategic planning, action plans, measurable goals, customized training, and sustainable growth models. Whether launching a new program or refining an existing one, Scott delivers practical solutions that create real impact. Interested in launching or improving a program? Book a free discovery call with Dr. Mickelsen to discuss your vision, challenges, and goals. This call is the first step in creating a tailored strategy that turns your ideas into measurable outcomes.
Cancellation Policy
At New Heights Consulting, LLC, we understand that schedules can change. We strive to accommodate the needs of our clients while maintaining the integrity of our time and services. Please review our cancellation policy below: 1. Standard Cancellation Notice Cancellations must be submitted in writing (via email) at least 15 business days prior to the scheduled service date to avoid any fees. 2. Cancellations Within 15 Business Days Cancellations made within 15 business days of the scheduled service may be subject to a 25% cancellation fee based on the total service agreement. 3. Cancellations Within 48 Hours Cancellations made within 48 hours of the scheduled service will be billed at 50% of the total service fee to cover preparation time and reserved availability. 4. Same-Day Cancellations or No-Shows If a cancellation is made on the day of service or the client fails to show or be available, the full service fee (100%) will be charged. 5. Rescheduling We are happy to reschedule your consulting service once, at no additional charge, if notified at least 72 hours in advance. Additional rescheduling may incur a fee. 6. Emergency Circumstances We understand emergencies happen. In cases of severe illness, natural disasters, or other significant events, we will review cancellation fees on a case-by-case basis.
Contact Details
Mickelsen@newheightsconsulting.biz