Healthcare Management
Discovery Call
Service Description
This specialized training program is designed to empower current and aspiring healthcare leaders with the tools, mindset, and skills necessary to lead with compassion, clarity, and effectiveness. Mrs. Mitzi Mickelsen, a licensed nurse, educator, and certified ICF coach, brings over 35 years of experience in nursing and leadership development. She is joined by Mrs. Mauri Stosich, whose expertise further enhances the program's focus on whole-person care and organizational excellence. Training Focus Areas: Holistic Patient & Family Care Holistic Healthcare Management Healthcare Leadership & Team Development One-on-One and Executive Coaching Group Coaching for Healthcare Teams Culture, Communication & Conflict Resolution This program blends evidence-based practices with personalized coaching to support healthcare professionals in creating high-performing, patient-centered environments. Ready to elevate your healthcare team's leadership and patient care approach? Book a discovery call to explore how our healthcare management training can support your goals. This initial conversation helps us understand your organization's specific needs so we can customize a program that enhances team performance, strengthens communication, and fosters compassionate, effective care.
Cancellation Policy
At New Heights Consulting, LLC, we understand that schedules can change. We strive to accommodate the needs of our clients while maintaining the integrity of our time and services. Please review our cancellation policy below: 1. Standard Cancellation Notice Cancellations must be submitted in writing (via email) at least 15 business days prior to the scheduled service date to avoid any fees. 2. Cancellations Within 15 Business Days Cancellations made within 15 business days of the scheduled service may be subject to a 25% cancellation fee based on the total service agreement. 3. Cancellations Within 48 Hours Cancellations made within 48 hours of the scheduled service will be billed at 50% of the total service fee to cover preparation time and reserved availability. 4. Same-Day Cancellations or No-Shows If a cancellation is made on the day of service or the client fails to show or be available, the full service fee (100%) will be charged. 5. Rescheduling We are happy to reschedule your consulting service once, at no additional charge, if notified at least 72 hours in advance. Additional rescheduling may incur a fee. 6. Emergency Circumstances We understand emergencies happen. In cases of severe illness, natural disasters, or other significant events, we will review cancellation fees on a case-by-case basis.
Contact Details
Mickelsen@newheightsconsulting.biz